Obsidian AI Layer
Intelligence at the foundation.
Not a feature bolted on. A fabric woven through every portal, every workflow, every tenant — securely.
Capabilities
Eleven systems. One brain.
AI Assistant
A unified copilot embedded across every portal — context-aware, role-scoped, audit-logged.
AI Analytics
Real-time insight engines that surface the metrics that actually move retention and revenue.
AI Forecasting
Predict revenue, retention, and risk with models tuned per industry.
AI Automation
Workflows that draft themselves from observed user behavior.
AI Retention
Identify at-risk customers, recommend the next action, attribute the outcome.
AI Documentation
Knowledge bases that update themselves as your team operates.
Architecture
Built for regulated industries.
Tenant-Scoped Context
AI only sees the tenant it's operating in. Period.
Audit-Logged Inference
Every prompt, completion, and tool call is traceable.
Vertical Fine-Tuning
Models tuned per industry — not generic copilots wearing costumes.